Optimize Your System with Unlimited, Proactive Dynamics NAV Support
Is your current Microsoft Dynamics NAV managed services partner supporting you at the level you need? Do you need a broader range of expertise than your internal staff can provide? Maybe you’re looking for proactive, strategic guidance instead of just support tickets when it comes to managing your software application. No matter your reason to get here, we believe you’ve come to the right place.
Peak performers know success requires a commitment to continual improvement. Implementing Dynamics provides a great foundation, but you must continue to keep pace with all the changes after implementation – in your business, your industry and within the application.
Dynamics NAV to Dynamics 365 Business Central Upgrade provides enterprise-level functionality to your operations while retaining the base of Business Central. Boost your business growth potential with improved efficiency and a solution that aligns with the evolving needs of your business.
Our expert Dynamics NAV consultants are ready when you need us.
If you’re looking for a true Dynamics NAV partner to help you get the most from your Dynamics NAV investment, you’re in the right place. Our seasoned, dedicated resources are ready to help you troubleshoot, assist and evaluate your system.
How does Nevas Technologies support plan benefit you?
- Flexible Payment Options
- Flexible Plan Options
- Discounted Rates on Services
- Dedicated team with years of Microsoft experience
- Fast & reliable resolution
- Easy visibility into active issues through a Support Portal
- Rate Lock* for on-going needs
What can your support hours be used for?
- Functional Design
- Best Practice Guidance
- Development
- Performance Tuning & Optimization
- Training
- ISV Support
- Error resolution
- Product Road Mapping Guidance
- Report Modification, Building and Error Troubleshooting
- Integration Projects
Bonus
Did you notice we’ll assist with your add-on products?
As a one-stop resource, we help you save time and money by mitigating and resolving issues with third-party ISV products on your behalf. Working with a host of clients has given us the exposure and experience with many different ISVs and add-on products.
Are you interested in more information or a list of our support packages and pricing? Enter your contact information and we’ll reach out to you with details
Unlock Your Plan, Unleash the Benefits
Our Dynamics NAV support team is made up of seasoned Dynamics NAV & Microsoft Dynamics 365 Business Central consultants, and easy access to your support representative means your questions will be resolved quickly and accurately.
Your Nevas Technologies NAV Support plan includes:
Ticketing System- A ticket for every issue
- Your SLA (Service Level Agreement) provides accountability and predictability for every call
- Our correspondence is all in one place
- You can review current tickets as well as your complete history, so you can get fast answers and determine trends/meta issues
- Immediate access saves you time and money
Technical Performance Tuning & Optimization
Our technical team performs many tasks. They frequently assist with things such as Dynamics NAV upgrades, code builds, code moves, hotfix installation, and environment support. They also assist with guidance on topics such as how to assess system performance and overall performance troubleshooting.
ISV Support
Many clients have multiple ISVs integrated with their Dynamics NAV Systems that they often need help with. Nevas Technologies has many ISV partnerships and can help pinpoint, triage and resolve issues related to these applications. Our partnerships include companies like EBizCharge, Insight Works, Experlogix, Avalara, ChargeLogic, DynamicsNAV Add-ons, and many more.
Functional Design and Best Practice Guidance
Our functional team is comprised of industry experts with a variety of backgrounds including Financials, Manufacturing; Production; Projects and Trade & Logistics. They’ve worked with many companies in many industries like yours, who are working to solve similar business challenges. They have great working knowledge of designing solutions that fit your business needs.
Development
Whether you are looking to augment your own development team for a project, or you need something developed from end-to-end, our development team is always there to complete the project.
Training
End-user adoption of any ERP System is heavily dependent upon how easily you can meet business objectives using the system. Nevas Technologies Software Support offers the flexibility to use support hours towards training tailored to your needs. This can be in a remote, classroom, or a train-the-trainer format. Our goal is to help you become self-sufficient in using your systems to their full capabilities.