It is month-end. The ledger is closed in Dynamics GP, the finance director is waiting for the board pack, and Management Reporter suddenly refuses to connect. Or worse, it connects, generates the report, and the numbers do not match Microsoft Dynamics GP.<\/p>\n
If this sounds familiar, you are not alone. These are two of the most common support calls we receive from Dynamics GP customers. The reassuring part is that the causes are usually predictable, and most can be fixed without losing any report designs or data.<\/p>\n
In this article, we will explain how Management Reporter works behind the scenes, walk you through the usual causes of each problem, and show you the fixes in a sensible order.<\/p>\n