Microsoft Dynamics CRM Support

Optimize Your System with Unlimited, Proactive Dynamics CRM Support

Is your current Microsoft Dynamics CRM managed services partner supporting you at the level you need? Do you need a broader range of expertise than your internal staff can provide? Maybe you’re looking for proactive, strategic guidance instead of just support tickets when it comes to managing your software application. No matter your reason to get here, we believe you’ve come to the right place.

Peak performers know success requires a commitment to continual improvement. Implementing Dynamics provides a great foundation, but you must continue to keep pace with all the changes after implementation – in your business, your industry and within the application.

Looking for further information?
If you have questions about any of our Microsoft Dynamics CRM support plans or would like to talk to one of our support specialists about which plan is right for you, click here to e-mail us or call us at 732-722-5745
Request Microsoft Dynamics CRM Support Information
Complete the short form to request additional information about our award-winning Microsoft Dynamics CRM support plans.

Our expert consultants are ready when you need us.

If you’re looking for a true partner to help you get the most from your Dynamics CRM investment, you’re in the right place. Our seasoned, dedicated resources are ready to help you troubleshoot, assist and evaluate your system.

How does Nevas Technologies support plan benefit you?

  • Flexible Payment Options
  • Flexible Plan Options
  • Discounted Rates on Services
  • Experts with years of Microsoft experience
  • Fast & reliable resolution
  • Easy visibility into active issues through a Support Portal
  • Rate Lock* for on-going needs

What can your support hours be used for?

  • Functional Design
  • Best Practice Guidance
  • Performance Tuning & Optimization
  • Training
  • Error resolution
  • Product Road Mapping Guidance
  • Architecture, Workflow and Efficiency Guidance

Unlock Your Plan, Unleash the Benefits

Our Dynamics CRM support team is made up of seasoned consultants, and easy access to your support representative means your questions will be resolved quickly and accurately.

Your Nevas Technologies CRM Support plan includes:

Ticketing System
  • A ticket for every issue
  • Your SLA (Service Level Agreement) provides accountability and predictability for every call
  • Our correspondence is all in one place
Customer Portal
  • You can review current tickets as well as your complete history, so you can get fast answers and determine trends/meta issues
  • Immediate access saves you time and money

Technical Performance Tuning & Optimization

Our technical team performs many tasks. We frequently assist with things such as configuration with integrations to Exchange, SharePoint, Outlook, OneNote, OneDrive, Mobile App and Office 365 groups. We also assist with environment support for on-premise clients. For online clients, our team can help you identify if issues are related to design or if they are on the server side. If the issues are on the server side, we work with Microsoft to resolve your issue quickly.

Functional Design and Best Practice Guidance

Our experts can assist you with design and best practices in any of the core functions of CRM including Sales, Service and Marketing. We’ve worked with many companies to customize fields and entities to be sure that the CRM architecture allows your business leaders to gain valuable business data while granting end users an efficient interface with the system

Training

End-user adoption of any system is heavily dependent upon how easily you can meet business objectives using the system. Nevas Technologies Software Support offers the flexibility to use support hours towards training tailored to your needs. This can be in a remote, classroom, or a train-the-trainer format. Our goal is to help you become self-sufficient in using your systems to their full capabilities.

Dynamics 365 Business Central Partner in NJ, NY, PA

We are a leading Microsoft Dynamics 365 partner serving businesses in New Jersey, New York, and Pennsylvania. We specialize in Dynamics 365 Business Central, Dynamics GP, Dynamics NAV, Dynamics SL, Dynamics CRM, Office 365, SharePoint and Microsoft Cloud.